Privacy Notice

Last Updated: June 2026

The Gut Coach holds and processes personal information about clients, prospective clients, and website visitors. This Privacy Notice explains how we collect, use, store, protect, and process your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This notice does not provide exhaustive detail. We are happy to provide any additional information or explanation needed. Any requests should be sent to chris@thegutcoach.co.uk.

We keep this Privacy Notice under regular review and may update it from time to time.

Who We Are

The Gut Coach provides health coaching services to clients seeking to improve their health through nutrition, lifestyle, mindset, and stress management interventions.

We focus on preventative health, health optimisation, and supporting individuals living with chronic health conditions.

Through coaching consultations, dietary and lifestyle analysis, education, and goal setting, we aim to help clients better understand the factors influencing their health and develop practical strategies for improvement.

The Gut Coach also conducts workshops, educational seminars, online courses, and creates educational content relating to health, wellbeing, and lifestyle.

How We Obtain Your Personal Data

Information Provided By You

You may provide personal information to us in the following ways:

  • Completing a health questionnaire

  • Completing a contact form

  • Applying through a LinkedIn Lead Form

  • Booking a consultation

  • Signing a client agreement

  • Participating in a coaching consultation

  • Through email, social media, messaging platforms, telephone, or post

  • Making online payments

  • Downloading resources or subscribing to newsletters

This information may include:

  • Name

  • Address

  • Email address

  • Telephone number

  • Date of birth

  • Emergency contact information

  • Job title

  • Health information

  • Medical history

  • Dietary information

  • Lifestyle information

  • Supplement and medication information

  • Laboratory and functional testing results

  • Consultation notes

  • Health improvement plans

  • GP contact information

  • Payment information

LinkedIn Lead Forms, Social Media and Online Enquiries

We may collect personal information through our website, social media platforms, contact forms, scheduling tools, and third-party lead generation platforms including:

  • LinkedIn Lead Generation Forms

  • Facebook Lead Forms

  • Instagram

  • ManyChat

Information collected may include:

  • Name

  • Email address

  • Telephone number

  • Job title

  • Information relating to your health goals and circumstances

  • Any other information you choose to provide

This information is used to respond to enquiries, arrange consultations, deliver requested resources, discuss our services, and provide coaching support where appropriate.

Legal Basis For Processing

We process personal information under one or more of the following lawful bases:

  • Consent

  • Contractual necessity

  • Legitimate interests

  • Legal obligation

  • Vital interests where necessary

Where health information is collected, this may constitute special category data under UK GDPR and will be processed only where appropriate legal grounds exist.

How We Use Your Personal Data

We may use your information to:

  • Provide health coaching services

  • Respond to enquiries

  • Arrange consultations

  • Deliver educational content

  • Develop personalised coaching plans

  • Maintain client records

  • Process payments

  • Improve our services

  • Comply with legal and regulatory obligations

  • Communicate with you regarding our services

We undertake at all times to protect your personal information and process it in accordance with UK GDPR and our professional obligations.

Email Marketing and Communications

Where you provide consent, we may send:

  • Educational content

  • Newsletters

  • Service updates

  • Event invitations

  • Promotional offers

  • Resources and guides

We currently use Squarespace Email Campaigns and may use other communication and marketing platforms including GoHighLevel.

You may unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

Do We Share Your Information?

We will keep your information confidential.

We will only disclose information where necessary and appropriate, including:

  • Trusted contractors and service providers who support our business

  • Professional advisors

  • Regulatory bodies where required

  • Legal authorities where required by law

  • Healthcare providers where you have provided consent

We may share anonymised case studies for educational or professional development purposes. We will seek your consent before sharing identifiable information.

Where we believe there is a serious risk to life or safety, we may share information with appropriate authorities under the legal basis of vital interests.

Third-Party Service Providers

We may use trusted third-party providers to help operate our business and deliver services.

These may include:

  • Squarespace

  • GoHighLevel

  • ManyChat

  • LinkedIn

  • Meta (Facebook and Instagram)

  • Google

  • Scheduling software providers

  • Payment processors

  • Email marketing platforms

  • Analytics providers

These providers are required to process information securely and lawfully.

Website Analytics, Advertising and Tracking Technologies

Our website may use cookies, analytics tools, and advertising technologies to better understand website usage, improve user experience, measure marketing effectiveness, and deliver relevant advertising.

These technologies may include:

  • Google Analytics

  • Google Tag Manager

  • LinkedIn Insight Tag

  • Meta Pixel (Facebook and Instagram)

  • Other analytics and advertising platforms used from time to time

These tools may collect:

  • IP address

  • Device information

  • Browser type

  • Website activity

  • Referral source

  • Pages visited

  • Time spent on our website

Where required by law, we will request your consent before placing non-essential cookies on your device.

Data Security

We take reasonable and appropriate measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

We:

  • Restrict access to authorised personnel only

  • Use password-protected systems

  • Use encrypted devices where appropriate

  • Work with service providers that maintain suitable security standards

  • Regularly review our data protection practices

While we take reasonable precautions, no system can guarantee complete security.

Data Retention

Personal information will only be retained for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and meet professional record-keeping requirements.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to processing

  • Withdraw consent where consent is relied upon

  • Request transfer of your information to another provider where applicable

To exercise any of these rights, please contact:

chris@thegutcoach.co.uk

Subject Access Requests

You have the right to request access to the personal information we hold about you.

Requests should be submitted in writing to:

chris@thegutcoach.co.uk

Under UK GDPR, we will normally respond within one calendar month of receiving your request and any information required to verify your identity.

Health Coaching Disclaimer

The Gut Coach provides educational health coaching services.

The information, guidance, recommendations, courses, consultations, workshops, emails, resources, and other content provided by The Gut Coach are intended for educational and informational purposes only.

The Gut Coach does not diagnose, treat, cure, or prevent any disease or medical condition.

Coaching services are not a substitute for medical advice, diagnosis, or treatment from a qualified healthcare professional.

Clients should always seek appropriate medical advice regarding any medical concerns and should not discontinue prescribed medications without consulting their healthcare provider.

Any decisions you make regarding your health remain your responsibility.

Complaints

If you have a complaint regarding how your personal information has been handled, please contact:

chris@thegutcoach.co.uk

We will do our best to resolve your concerns promptly.

If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information Commissioner's Office (ICO)

Website: https://www.ico.org.uk

Telephone: 0303 123 1113

Contact Information

The Gut Coach

Email: chris@thegutcoach.co.uk

Website: www.thegutcoach.co.uk